Return Policy and Refunds for maxsteel.superherodolls.com
What is the Return Policy?
You may return most products purchased. Most items can be returned with 1 month of receiving the item. However we aren't the original seller and you must contact and/or consult the original sellers terms for returns individually.
Items with FREE Return Shipping
The following items usually have a free return shipping method.
- Baby Items
- Shoes
- Clothing
- Accessories
- Jewelry
- Watches (except those offered in Sports & Outdoors)
Bulky Items Delivered by Specialty Carriers
To return huge or bulky item which had been delivered using a specialty carrier (e.g., CEVA, ABF, Pilot), go to the Online Returns Center. The Returns Center will help you throughout the returns process and will request you to contact our specialized customer care team, which can schedule the pickup of the item.
Note: Please do not refuse the delivery of your item. In order to ensure that your return and refund are processed correctly.
Cancel Pickup Request
After a UPS pickup has been requested, it's not possible to cancel that request until following the first pickup attempt has been made. UPS will always make up to three pickup attempts. Following the first pickup attempt, you can call UPS at 1-800-PICK-UPS (1-800-742-5877) to cancel future pickup attempts. Be sure to have your tracking number handy.
