Why isn't there tracking information for my order?
If you don't see any tracking data on your shipment as well as estimated delivery date has not yet passed, your package should still arrive when they're due. You may see some common reasons why tracking details is unavailable on our Tracking Shipments Help page.
Why didn't my order qualify for FREE Shipping?
Both items ordered plus the shipping address needs to be qualified for FREE Shipping. FREE Shipping page has additional information in regards to what items and addresses are considered.
To take advantage of FREE Shipping:
- Place at a minimum $25 of eligible goods inside of your Shopping Cart.
- Go on to checkout.
- Ship your items to one single U.S. address.
- Select "Group my items into as few shipments as possible" as your shipping preference.
- Select FREE Shipping for your shipping speed. Your order will be delivered within 3-9 working days after all of the merchandise is available to ship (including pre-order items).
- Place your order, and enjoy the free delivery!
Utilizing this type of shipping option, we fulfill your order within a more cost-efficient way. This permits us to give our savings on to you by means of free postage. Although it could take additional time to pack and ship your order, you'll still receive it in the estimated delivery time-frame.
We gladly accepts orders from the world over. Available product lines, shipping rates and costs may vary dependant upon the delivery address for your order.
To ascertain the shipping rate information specific for your order's destination, find your region.
There could be limitations on where and whether vendors offer international shipping. To learn more, visit our the vendors international shipping details page.
These items can be shipped to just about all destinations outside the U.S.:
- VHS videos
Additionally, some products from the following categories:
- consumer electronics
- health and personal care
- industrial and scientific
- pet supplies
- computer games
May be shipped to the following countries:
- Costa Rica
- Czech Republic
- Hong Kong
- New Zealand
- Saudi Arabia
- South Africa
- South Korea
- The UK
All products shipped to those countries via Priority International Shipping, as well as in certain cases product shipped via Standard or Expedited International Shipping, are included in the program and an import fees deposit is collected on them. For further specifics of the service sell the sellers shipping details page.
* Note: Books which need special handling as they are extremely heavy (including, multi-volume sets) can not be shipped beyond the U.S. If it is so, it'll be noted within the product detail page.Returns & Replacements
The aforementioned terms (including, if applicable, terms in connection with the Import Fee Deposit) also relate to the shipment of any replacement product which may be shipped if there is a problem with the original shipment. In case you return an item to us, you're the exporter in the destination country. Title and chance of loss transfer to us upon receipt at our fulfillment centers. To learn more please makes use of the "Contact Us" form page.
Customs, Duties, and Taxes
You're liable for assuring that the product can be lawfully imported to your destination country. When ordering the recipient is the importer of record and will comply with all procedures in the destination country. Orders that are shipped to countries outside the United States could possibly be be subject to import taxes, customs duties and fees levied via the destination country. The recipient of an internationally shipment can be governed by such import taxes, customs duties and fees, which are levied as soon as a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no power over these charges and cannot predict whatever they could possibly be. Customs policies vary widely from country to country; you need to contact your local customs office for additional information. When customs clearance procedures are required, it can delays beyond our original delivery estimates.
When To Expect to have Your Order
Our estimated delivery date for the order is based how quick we are able to obtain and ship your items, your shipping address, and also the shipping speed and options you select. Items Requiring Special Handling
Some items, such as bulky media items, large TVs, and certain perishable products require special handling and shipping methods (such as Expedited Chilled Shipping). You can find information regarding them in addition to their shipping requirements and charges from the vendors product shipping website.
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